Proxy FAQs


1. What is a proxy account?

2. Who is eligible for a proxy account?
3. How do I obtain a proxy account?
4. Do I need to configure my browser?
5. What browsers are supported?
6. Do I have to log in every time I want to access resources?
7. Why do I get a message "That library barcode was incorrect" when I try to logon?

8. I created some bookmarks for UCHC Library resources. Now I cannot access them from home.
9. Can I access UCHC Library resources from UCHC affiliated hospitals?
11. Can I access full-text electronic resources within the online catalog?


1. What is a proxy account?

A proxy account allows access to the Library Electronic Resources normally restricted by UCHC IP , e.g., UCHC Electronic Journals, Electronic Textbooks, and Databases from off-campus sites.

2. Who is eligible for a proxy account?

Remote access to our library’s resources via our proxy is available only to the following people:

  • UConn Health Center (UCHC) faculty, staff, and students
  • University of Connecticut faculty, graduate students, and some categories of undergraduate students
  • Community Faculty at UCHC with an official faculty appointment and approved Community Researchers

Your name must appear on a list of eligible people sent to our Access Services staff. If you are a Community Faculty, you must have a faculty appointment from the appropriate UCHC clinical department (e.g., orthopedics, family medicine etc.) and your name would then appear on one of these lists. Working with a community faculty person does not make you eligible. Unfortunately, our licensing agreements with publishers prevent us from making remote access to our online resources available to other library patrons even if you have a 14-digit barcode. We would be held liable for licensing violations if we were to expand remote access beyond these very strict guidelines. Check with our Access Services department if you have any question about eligibility at (860) 679-3808.

3. How do I obtain a proxy account?

If you haven't registered to be a library patron, come to the library circulation desk with your valid UCHC ID or use appropriate form as available online to get a library barcode. If you've already registered with the library, you should have the barcode on the back of your UCHC ID. Make sure your library registration and UCHC badge are up to date. Library expiration dates vary depending on your patron group. The proxy server password will be your 14-digit barcode number. Please allow at least three business days to get your account set up. Check with our circulation department if you have any questions at (860) 679-3808. More details.

4. Do I need to configure my browser?

No. With the advent of our new EZProxy server, it is no longer necessary to have your browser configured for our proxy server. If you have configured the browser in the past, you need to remove the configurations.

5. What browsers are supported?

EZProxy is browser independent, i.e., any browser including browsers on PDAs should work with EZproxy.

6. Do I have to log in every time I want to access resources?

Sessions will last for approximately two hours and then you will be asked to log in again. If you exit your browser or shutdown your computer at any time you will be asked to log in again.

7. Why do I get a message "That library barcode was incorrect" when I try to logon?

The proxy server password is your 14-digit library barcode number without spaces. If you just registered for the proxy account, please allow at least three business days to activate your account. Make sure your library registration and UCHC badge are up to date. Library expiration dates vary depending on your patron group. Please check with our circulation department at (860) 679-3808

8. I created some bookmarks for UCHC Library resources. Now I cannot access them from home.

Bookmarks created with the previous version of the proxy server may not work. The restricted databases or ejournal need to be accessed by following links on the Library website. For example, the URL for Uptodate on the library website is "http://online.uchc.edu/login?url=http://libdatabase.uchc.edu/databases/linktracker.asp?ID=171".

You can also paste "http://online.uchc.edu/login?url=" in front of the original url e.g., "http://online.uchc.edu/login?url=http://www.utdol.com/enterprise.asp?r=/enterprise.asp&bhcp=1&app=utdol".

9. Can I access UCHC Library resources from UCHC affiliated hospitals?

Yes. With the new proxy server you should be able to access UCHC Library resources from UCHC affiliated hospitals which have firewall issues.

11. Can I access full-text electronic resources within the online catalog?

Yes. Go to the Library Catalog on the Library Website. Click on the red button which says "Off-Campus Proxy". Click on Libary Catalog link. you will be prompted for a password to logon to our Proxy Service. It will enable you to access links to electronic journals and e-books within the Library Catalog.

 

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