|Spring 2003||Volume XVIII, No. 2|
In this issue:
The Circulation Department of the UCHC Library has begun sending out courtesy notices, via e-mail, to remind patrons to return 3-day journals and AV material, or to renew books they have checked out. Courtesy notices are sent out two days before the items are due and detail the various ways you can renew a book, i.e. via phone at 860-679-2839, email to firstname.lastname@example.org or through the library online catalogue at http://lymannet.uchc.edu .
In the short time we have been doing this, the response has been extremely positive and productive. Patrons who return or renew material are saved from receiving our dunning overdue notices or billing plus processing fees, which currently can total $90 or more! Library staff time is saved from checking the stacks, generating notices, keeping files, calling patrons and collecting fees.
If you have any questions, need to update or supply us with your e-mail
address to begin receiving courtesy notices, please contact Circulation
staff as indicated above.
Copyright 1998 - 2003. All Rights Reserved.
Lyman Maynard Stowe Library at the University of Connecticut Health Center
263 Farmington Ave. P.O. Box 4003
Farmington, Connecticut 06034-4003
The URL for this page is: http://library.uchc.edu/libpub/spring03/overdue03.html
Last Updated: February 26, 2008