CEC Printers
Pharos FAQs
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When I sent a job to print, I am prompted for a username and password.
What information should I enter?
Answer:
You can use any number or character as a username and password (it is not tied to
your e-mail or Blackboard account.
Passwords are case sensitive - please make sure the CAPS LOCK button is not on at
the release station.
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I sent my job to print, but I don't see it listed on any of the monitors.
Answer:
Click the Logoff button in the lower left corner. That will refresh the page.
Your job should now appear.
Print jobs only remain in the system for 1 hour after which they are deleted. If it
has been longer than an hour since you sent your print job then you will need to resend it.
Please contact CEC staff if your are experiencing problems.
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Which monitor do I need to check after I sent my job?
Answer:
You may release any job from any of the monitors. We suggest using the one
that is closest to the printer you sent your job to.
All of the print release stations show all jobs that are waiting to be released
to print. Any difference in the information that you see is because the page needs
to be refreshed
(see Question 2).
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I forgot which printer I sent my job to. How can I tell which printer my
job printed to?
Answer:
When you release your job to print there is a job status line that states which
printer the job was sent to.
Ex. Job printed on Pharos Printer CEC 01 PS. Command Successful
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Is printing available on a 24-hour basis?
Answer:
Yes, the Shafer Study Room area has its own release station.
You will need to select the Uniprint-libStudy-PCL6 or Uniprint-libStudy-PS printer when
the library is closed.
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I sent the same job twice by mistake, but I only released one job. What happens to the other job?
Answer:
The unreleased job will stay in the print queue for 1 hour. If the job is not released
before the end of that hour, it will drop out of the print queue and not print.
There is no need to cancel the job. Print waste is minimized.
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How can I minimize the amount of time I spend waiting for my documents to print?
Answer:
Assign the same password to multiple jobs.Using this method, you will only need to go
to the release station once to release your jobs.
At the release station, click and hold down the Control Key to select the jobs
that you want to print. Click Print.
Please bear in mind that jobs are in the print queue for 1 hour only.
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What is the difference between the printers using Uniprint-PCL6 and Uniprint-PS?
Answer:
In general, the PCL6 driver is better at handling text-based documents while the PS
driver is better at processing graphics, PDFs and PowerPoint slides.
However, that is not always the case.
Bottom-line: If the printer is taking forever to print your job and you sent the job using
the PCL6 driver then cancel your print job and resend it using the PS driver, or vice-versa.
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Images contained in this document are the copyright of Microsoft Corporation, Pharos, and UConn Health Center Library.
N. Mainelli, B. Smith 05/10
